Sales & Repair Guarantee

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Subject to the exclusions below,
all 214's sold or serviced by The Accutron Place
are guaranteed for a period of one year from the printed date of return on your receipt. If your 214 stops running with a good battery installed, or if it fails to keep time within +/- 4 minutes per month during the guarantee period, I will repair and/or adjust it at no charge for covered parts or labor.

If your 214 is returned for a covered repair or adjustment within 30 days of the printed date of return on your invoice, your reasonable shipping cost will be reimbursed and there will be no charge for return shipping.

Shipping costs for returned 214's that are found to be working properly and are keeping time within the guaranteed limits will not be reimbursed and you will be responsible for return shipping costs.

This guarantee is valid for the original customer only and is not transferable.

Damage due to abuse or misuse is not covered by this guarantee.
* Opening your 214's case will void your guaranty.

* Repair parts that were not installed by me are not covered by this guaranty.


Abuse is defined as:
Dropping, striking, or otherwise causing extreme shock or damage to the watch mechanism. Sudden acceleration or deceleration can  cause problems with the index mechanism. Exposure to a powerful magnetic field has the potential to demagnetize the permanent magnets on the tips of the Tuning Fork tines. This in turn will cause stopping and/or timing problems.

Misuse of an Accutron 214 is defined as: The introduction of water, dirt, or fibers into the watch case through the battery compartment. Wearing your Accutron while engaged in sports such as swimming, golfing, batting, tennis and any other activity that results in damage to the movement or loss of adjustment. Please remember that although ruggedly built, you are wearing a vintage timepiece.

Water Entry: Your Accutron is not guaranteed to be waterproof or even water resistant. For one thing the plastic crystal will deteriorate over time, but setting stem is another matter entirely. The recessed setting stem on the back cover of a 214 is its signature feature. The stem assembly has a built-in "O"ring, which can't be replaced without damaging the stem itself. From 1960 through the late 70s, the 214 setting stem had to be replaced every few years in order for the case to remain waterproof. Since new replacement setting stems are no longer available, the stem remains the weak link for water entry including water vapor from sweaty wrists. Please review the information here and try to keep this fine old timepiece away from water.

Fogged up Crystal: If you notice moisture in your 214 don't panic. Any watch that has been serviced within the previous 5 years still has an oil film on the steel gear shafts. As soon as practical, do the following: if outside use a dime to remove the battery cover and place the watch, battery side up in the sun for approximately 5 minutes (caution: do not allow the watch to become overheated). On cloudy or rainy days, go to a dry, or air conditioned location, remove the battery cover and leave it off long enough for the moisture to evaporate out of the case. When you close the hatch the humidity in the case will be at an ambient level.

On hot humid days, moisture problems are exacerbated by a sweaty wrist so keep the watch in a pocket or briefcase until you are in a comfortable environment.

Opening the case: Removing the back cover of your 214 can cause setting problems and will void your warranty. The back cover must be installed properly in order to fix the location of the setting gear with relation to its gear train and hack spring (if installed). The threaded ring that secures the cover to the bezel (not the battery hatch) must be torqued down correctly. If the ring is too tight, the setting stem may not engage the hands. If the ring is too loose, the hour and minute hands could become  locked.

© 2002 by Martin Marcus. All rights reserved. These pages may not be copied without written consent.